Thank you so much for making our 2 day off site management meeting so wonderful. The Aveda team loved the venue and were impressed by the impeccable levels of service and friendliness by everyone at the Old Swan & Minster Mill. The food was delicious at breakfast, lunch and dinner and the setting was perfect for two days of switching off, relaxing but generating new creative ideas for the Aveda business. The fire pit bedrooms were a particular success! One of our party described sitting outside at midnight by the fire with the complimentary sloe gin listening to the owls and flowing stream as ‘magical’. Everyone said they would love to return both for work and pleasure, so congratulations on you all for creating a home away from home.'
Nicola, Aveda (part of the Estee Lauder Group)
'We ran the second day of a two day team building programme at The Old Swan & Minster Mill in July 2013. From the initial phone call with the Sales and Marketing team at the hotel through to the delivery two months later, everything was managed in the most professional manner. The indoor training room areas are quite superb; the outdoor areas that we were lucky enough to be able to use during some wonderful weather were spacious and extremely well maintained and the service on the day was excellent. Nothing was too much trouble, and we will recommend this wonderful venue as widely as possible. Many thanks to Amanda and the team.'
Richard Ward, Director, Quest “The Great Outdoors” Ltd.
'I wanted to say a big thank you for all your help in arranging this function and making it a huge success. Everyone was impressed by the venue, the food, the rooms and set up of the meeting, one of the best- if not THE best we’ve had!'
Bank of London and The Middle East Plc
'Our Global Leadership Forum was most successful. Food, service,accommodation and conferencing facilities were all excellent.'
'I would like to compliment you on a truly 5 star experience. The tranquility of your hotel, combined with great meeting space and superb cuisine is an absolute winner. Please pass my thanks and regards to all the staff who are a credit to the hotel.'
'I just wanted to write to commend your staff for doing such a wonderful job of looking after us at the Old Swan & Minster Mill in June. The conference for us was a huge success, and the beautiful surroundings proved very popular. I have been managing events all over the UK for several years now, and rarely have I come across such good service - they made this conference one to remember for all the right reasons.'
'Can I just say it was amazing!!! Everything ran so smoothly, the room was perfect, the food was just fantastic – thank you so much for all your help and making this happen. I didn’t have to worry about a thing.'
'The meeting was an outstanding success, and all the participants were very pleased, as indicated by the fact that they would like me to organise a similar event at Minster Mill next year. The conference organisation was flawless, and all the staff were professional and very helpful.'
International DOI Foundation
'Thank you for a very successful meeting at the Old Swan & Minster Mill, the hotel was excellent and the group was well looked after. We will certainly be back.'
'Thank you for what can only be described as some wonderful days at the Old Swan & Minster Mill. The surroundings really helped to focus on the programme topic which was Leadership. '
'I wanted to thank you and all your team for all your help with the Judicial Executive Board away day. The Board were really impressed with the quality of the support and your wonderful facilities. The morning cookies were particularly appreciated!'
Royal Courts of Justice
'Please give your team ‘A VERY BIG THANK YOU’ from me, it was fantastic and everyone super friendly and helpful.'